Intermediate (Level 2) Word Course

This intermediate Word course will show you how to use the most common and most useful features in Word and how to refine your process to produce better documents quicker.

Course Description

If you know the basics of Microsoft Word and can find your way around, this course will take you deeper into the program. You'll discover hidden features and techniques that you'll want to start using straight away.

Your productivity will rise as you stop going round in circles, reduce 10-step processes to a couple of clicks and start segmenting, manipulating and formatting your document in clever ways.

If you follow the advice given in this intermediate Word course, you will inevitably and naturally start to produce better documents that are better laid out, more consistent and easier to maintain.

Want To Customise Your Content?

Don't see exactly what you want in the topic list below?

You are welcome to swap topics in and out from the different courses available to create your own custom course.

We can accommodate all requests. Customisation is 100% free. 

Let us deliver a powerful course with useful content that you or your staff will actually use. Tailor the training around your own needs and requirements.

Click to tell us what you need.


Corporate group training: 1 day.
Private 1-on-1 training: 3-4 hours.


This course assumes that you are able to create and maintain documents and are comfortable with formatting words, paragraphs and pages. It is designed to follow on from the Beginners Word course

You should not be a new Word user and as a rough guide you should be comfortable with at least 80% of the beginners course before considering this course.

Versions Taught

Our computers are always installed with the latest version of Office. The current version is Word 365 (desktop).

If you have an earlier or Word such as Word 2016 or Word 2013 we will explain any key differences during the training.

Still using Word 2010 or earlier? It's time to say goodbye to an old friend and upgrade! Microsoft don't support this version any more.

Related Courses

what you get

Here's what you'll learn in this course

Sections, Columns & Advanced Headers

  • Using the Document Information panel
  • Overview of the headers and footers toolbar
  • Creating different headers for odd and even pages
  • Creating a different first page
  • Splitting a document into sections
  • Choosing the type of section break to use
  • Removing a section break
  • Changing the starting page number
  • Creating columns
  • Changing the number and width of columns .
  • Adding a line between columns

Styles (these are important)

  • What is a style and why are they so useful?
  • Creating Styles
  • Using Quick Styles, Style Sets & the Style Gallery
  • Character and Paragraph styles
  • Applying, modifying and deleting a style
  • Re-using your styles in another document

Advanced Numbering & Bullets

  • One-click bullets and numbers
  • Using bullet symbols and pictures
  • Multi-level numbering (1 | 1.1 | 1.1.1 etc.)

Getting Clever with Tables

  • Why tables are so important?
  • The versatility of tables
  • Using different techniques to create a table
  • Navigating a table
  • Using Live Preview and the automatic table formatting tools
  • Hiding & showing gridlines
  • Convert text into a table (and vice versa)
  • Selecting different table components
  • Inserting & deleting rows / columns
  • Merging and splitting cells
  • Changing column width and row height
  • Aligning table text
  • Rotating text within a table
  • Repeating table headings on every page when printing
  • Setting the table properties
  • Creating simple formulas within tables

Navigating a Large Document

  • Using the Go To tool
  • Using the Browse Object button
  • Using the Navigation Pane

Proofing & Auditing Tools

  • Checking your spelling and grammar
  • Using Synonyms and the Thesaurus
  • Using AutoCorrect to replace text as it is typed
  • Creating, using, editing and deleting an AutoCorrect entry
  • Running a Word Count
  • Using Find and Replace on words, special characters and formats.

The Outline Tool

  • Using the Outline View
  • Collapsing or expanding document sections
  • Promoting or demoting a heading
  • Relocating a section
  • Showing just the main headings

Mail Merge

  • Using the Mail Merge ribbon
  • Identifying the merge document
  • Selecting, creating and saving a data source
  • Adding merge fields to a document
  • Previewing a merge document
  • Merging to a printer
  • Merging to a new document
  • Using mail merge to create labels

Making your own Templates

  • Why bother using a template?
  • Using the template wizard
  • Creating your own template
  • Creating a new document from your template

Maximising Microsoft Graphics like a Pro

  • Manipulating images using the graphics ribbons
  • Using the picture tools
  • Adding effects like glow, reflection, soft edges, shadow, 3D and bevel
  • Using WordArt
  • Using SmartArt to create business diagrams
  • Creating 3D models
  • Using the professional icon gallery